Digital Products Refund Policy

Last updated: July 21, 2024

Purchase Terms of Agreement

By purchasing digital products from KiviKukka, including PDF downloads and online materials, you agree to the following terms and conditions. Please review these carefully before making any purchase.

Payment & Refund Policy

1. All transactions for digital products are processed through secure payment gateways (e.g., Stirpe, PayPal) that use SSL encryption. These gateways ensure the safety of your credit/debit card information across various countries.
2. Due to the nature of digital products, all purchases from Kivikukka.com are considered “used” upon download or access. As such, we maintain a strict no-refund and no-exchange policy for all digital products.
3. KiviKukka reserves the right to modify any information without prior notice, including but not limited to:
   • Prices
   • Technical specifications
   • Terms of purchase
   • Product or service offerings

Delivery of Digital Products

If you do not receive the download link for your purchased digital product immediately after completing your transaction, please follow these steps:

1. Check your email’s spam or junk folder.
2. If you still can’t locate the download link, contact us promptly through our contact page: kivikukka.com/contact
3. Provide your transaction/payment details to help us process your delivery as quickly as possible.

Customer Support

For any questions or concerns regarding our digital products or this refund policy, please visit our contact page at kivikukka.com/contact. Our team will be happy to assist you.

By making a purchase on kivikukka.com, you acknowledge that you have read, understood, and agree to these terms and conditions.